Contact Us
We'd Love To Hear From You
Whether you have a question about a product, an order, delivery, returns, or simply need help choosing the right skincare products, our team is here to help.
At Skin Of Korea, we're committed to providing excellent customer service and making your shopping experience as smooth as possible.
Customer Support
For all enquiries, please contact us using the details below:
Email: hello@skinofkorea.co.uk
We aim to respond to all enquiries within 1–2 business days.
Frequently Asked Questions
Before contacting us, you may find the answer you're looking for on our FAQ page.
Common questions include:
- Delivery times
- Returns and refunds
- Product authenticity
- Order updates
- Skincare recommendations
Delivery & Orders
If you're contacting us about an existing order, please include:
- Your order number
- Full name used when placing the order
- A brief description of your enquiry
This helps us assist you more quickly.
Product Questions
Not sure which Korean skincare products are right for your skin type?
We're happy to help with general product enquiries and can guide you towards suitable cleansers, toners, serums, moisturisers, sunscreens and face masks available on our store.
Business Enquiries
For partnership, wholesale or business enquiries, please contact:
Please include "Business Enquiry" in the subject line.
Thank You
Thank you for choosing Skin Of Korea.
We appreciate every customer and look forward to helping you discover authentic Korean skincare products delivered throughout the UK.